Bug Categorization
Bug Effort
Effort Estimate vs Actual
| eSHARE is must-have | eSHARE is the collaboration standard | eSHARE deployability | eSHARE is customer-focused, stable and secure |
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Release Items: Features, Issues, Bugs with a Release Version assigned.
Completion %: Done or Closed items ÷ Total × 100.
At Risk: Incomplete items with target date within 14 days or past.
Default filters:
• Release: "(No Release)" - Features with no Release Version assigned
• Tag: "Candidate" - Features tagged as Candidate
Default order: Backlog Priority (lower = higher priority)
Click any column header to sort. Use "Reset to Backlog Priority" to restore default order.
Customer Issues: Work items of type "Issue" with customer information.
Ticket Category: Enhancement Request, Bug, Task, or (Not Set).
CS Owner: Customer Success team member assigned to the issue.
Multi-Customer Items: Issues affecting multiple customers (semicolon-separated in the Customers field).
| eSHARE is must-have | eSHARE is the collaboration standard | eSHARE deployability | eSHARE is customer-focused, stable and secure |
|---|